Return Policy

RETURN POLICY

 

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  1. REFUNDS

 

Refunds are available to customers within 14 days of product delivery. In order to receive a refund, the following conditions must be met:

 

 - Product(s) must be unused and not damaged.

 - Receipt or proof of purchase is required.

 

If the listed conditions are not met, HairLux reserves the right to refuse a refund.

 

  1. RETURNS

 

To initiate a return, please contact customer service by e-mail at lance@hairsessionsinc.com. Customers are responsible to pay for their own return shipping.

 

Returns should be sent to:

 

HairLux

@Hair Sessions, Inc.

ATTN: Returns

437 Boylston St. 4th Fl.

Boston, MA 02116

United States

 

  1. INQUIRIES

 

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at lance@hairsessionsinc.com